Don’t let what happened to Formula 1 happen to you. I watch Formula 1 racing since the mid-1990s. I saw its progression from being an entertaining sport where the drivers and team owners spoke their minds to an aseptic corporate communications machine. I lost touch. I stopped reading the news. These days, I watch the races that I pre-recorded the day before. I recalled when I stayed up late to see the start of the race live. Frankly, I missed the time when I couldn’t wait to read the F1 news before, during and after each race.
Sadly, this is what many marketers and business people are doing online. They lack personality. They feared to show their human side. They try to appeal to everyone. They fail to tell stories that resonate with their customers — current and potential customers. I think all this is a mistake.